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Terms and Conditions

Terms & Conditions

Effective Date: 07/1/2026

Welcome to Suteg. By using our website or purchasing our products, you agree to the following Terms & Conditions.

Orders

  • All orders are subject to availability and acceptance. 

Pricing

Prices are listed in CAD  Payment is required at the time of purchase.

Shipping

We work hard to ship orders promptly, but delivery times are estimates and may vary. Suteg is not responsible for delays caused by shipping carriers or circumstances beyond our control.

Returns & Warranty

Returns are subject to our Return Policy, and eligible products are covered by our Limited Warranty against manufacturing defects. Please refer to those policies for complete details.

Product Use

Our products are designed for their intended purpose. Suteg is not responsible for damage caused by misuse, improper care, or unauthorized modifications.

Limitation of Liability

To the maximum extent permitted by law, Suteg's liability is limited to the purchase price of the product. We are not responsible for any indirect or consequential damages.

Changes

We may update these Terms & Conditions at any time. Any changes will be posted on this page.

Contact Us

If you have any questions, please contact us at: info@suteg.ca

Suteg
Email: info@suteg.ca
Website: suteg.ca


Return Policy

Every Suteg bag comes with a 1-year limited warranty from the date of purchase. We stand behind the quality of our products and will repair, replace, or issue a new bag credit if your bag has a manufacturing defect.

What’s covered: defects in materials, stitching, zippers, or hardware.
What’s not covered: normal wear and tear, misuse, neglect, alterations, or accidental damage.

How it works:

  1. Email us at info@suteg.ca with your order number and photos of the issue.
     
  2. Ship the item back for inspection (shipping to us is your responsibility).
     
  3. If approved, we’ll cover the cost of shipping a replacement back to you.

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